Geoffrey McClure is dedicated to protecting the confidentiality and privacy of information entrusted to him in accordance with the UK General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Please read this Privacy Notice to learn about your rights, what information I collect, how I use and protect it.
This Privacy Notice applies to Geoffrey McClure
1. Who can you contact for privacy questions or concerns?
If you have questions or comments about this Privacy Notice or how I handle personal data, please direct your correspondence to me:
3 Appledale Drive
Grimsargh
Preston
Lancs
PR2 5EA
Telephone: 07831 545 108
Email: gmcclure@constructconsult.uk
2. How do I collect Personal Data?
- Directly: I obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide me with their business card(s), complete online forms, engage in webchats, subscribe to newsletters or attend marketing events I host, I may also obtain personal data directly when, for example, I am establishing a business relationship.
- Indirectly: I obtain personal data indirectly about individuals from a variety of sources. I may attach personal data to my customer relationship management system to better understand and serve my customers, subscribers and individuals, satisfy a legal obligation, or pursue my legitimate interests.
- Online: I collect information about you that you give to me via my website or by contacting me by phone, email or otherwise.
- Cookies: I may automatically collect personal data that my web server stores as standard details of your browser and operating system, the website from which you visit my website, the pages that you visit on my websites, the date of your visit, and, for security reasons, e.g., to identify attacks on our websites, the Internet protocol (IP) address assigned to you by your internet service. I collect some of this information using cookies.
- Social media: I may also collect personal data which you allow to be shared that is part of your public profile on a third-party social network;
- Third party: I may obtain certain personal data about you from sources outside my business such as estate agents.
- Analytical / trend data: From time to time I also hold marketing and analytical data relating to my customers including history of those communications, whether my customers open them or click on links, and information about products or services I think my customers may be interested in, and analytical data to help target offers to my customers that I think are of interest or of relevance. This may include insights about customers or potential customers gained from analysis or profiling of customers.
3. What Information do I collect?
Geoffrey McClure operates in various markets, but mainly in property. I may obtain the following categories of personal data about individuals:
- Personal data: Here is a list of personal data I commonly collect to conduct my business activities:
- Contact details including but not limited to name, physical address, company name and contact details, work and personal landline and mobile numbers, email addresses.
- Other details including but not limited to date of birth, gender, marital status and contact preferences.
- Very occasionally, I also hold details of my customers financial arrangements where there is a business-related need for me to do so.
Sensitive personal data: I typically do not collect sensitive or special categories of personal data about individuals.
- Child data: Although I do not intentionally collect information from individuals under 13 years of age.
- Correspondence: I also hold electronic copies of our correspondence sent to or received from my customers and any contractors and suppliers who work with me. This correspondence is primarily in email format, mainly where an issue/problem has been raised by the customer and I write back, advising of the course of action being taken to resolve the issue.
4. How will your information be used?
Geoffrey McClure will only use the personal data for the benefit of his customers or for some other lawful purpose. For example, I may use your personal data:
- for marketing activities e.g., to tailor marketing communications or send targeted marketing messages via social media and other third-party platforms;
- to create a better understanding of you as a customer or visitor;
- for client entertainment (including parties or similar events);
- to administer my website and for internal operations, including troubleshooting, testing, statistical purposes;
- for the prevention of fraud and other criminal activities;
- to undertake credit checks for finance;
- to correspond and communicate with you;
- for network and information security for me to take steps to protect your information against loss or damage, theft or unauthorised access;
- for efficiency, accuracy or other improvements of my databases and systems e.g., by combining systems or consolidating records I hold about you;
- for general administration including managing your queries, complaints, or claims, and to send service messages to you.
- to comply with a request from you in connection with the exercise of your rights (for example where you have asked me not to contact you for marketing purposes, I will keep a record of this on my suppression lists in order to be able to comply with your request);
- to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and
- for direct marketing communications and related profiling to help us to offer our customers relevant products and service, including deciding whether to offer our customers certain products and service. I'll send marketing to my customers by SMS, email, phone, post, social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match). Offers may relate to any of my products and services as well as to any other offers and advice I think may be of interest
- to provide personalised content and services to my customers.
- I may use your personal data to tell you about relevant products, services and offers. This is what I mean when I talk about ‘marketing’. The personal data I have for you is made up of what you tell me, and data I collect.
- I may use my customers’ home or work address, phone numbers, email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to my customers’ marketing preferences.
I study this to form a view on what I think you may want or need, or what may be of interest to you. This is how I decide which products, services and offers may be relevant for you. I can only use your personal data to send you marketing messages if I have either your consent or a ‘legitimate interest’. That is when I have a business or commercial reason to use your information. It must not unfairly go against what is right. You can ask me to stop sending you marketing messages by contacting me at any time. Whatever you choose, you’ll still receive details of important information. I may ask you to confirm or update your choices. I will also ask you to do this if there are changes in the law, regulation, or the structure of my business. If you change your mind, you can update your choices at any time by contacting me. I will never sell the personal data to a third party. I will only pass the personal data to third parties where there is a business need to do so and where I have an Article 28 Agreement in place with them.
Where I need to collect personal data by law, or under the terms of a contract I have with you and you fail to provide that data when requested, I may not be able to honour the terms of the contract, for example, to provide you with goods or services. In this case, I may have to cancel a product or service you have through my services; however, I will notify you if this is the case at the time.
5. What is our legal basis for processing your data?
Where I do not have your consent pursuant to Article 6 1. (a) of GDPR, I may have a legitimate interest pursuant to Article 6 1. (f). In addition, or alternatively from time to time I process personal data pursuant to lawful bases contained in other provisions of Article 6 such as the performance of a contractual obligation.
- Consent: there may be circumstances where I hold personal data with your consent, such as when you provide it to me through online forms or an events registration system. You can remove your consent at any time. You can do this by contacting gmcclure123@outlook.com
- Contractual Obligations: I often have a duty to process personal data as part of a contractual obligation. In these circumstances I will only retain personal data for as long as is necessary to fulfil that obligation.
- Legal obligations: I may process personal data in order to meet my legal and regulatory obligations or mandates
- Vital interests: the processing is necessary to protect someone’s life.
- Legitimate Interest: to enable me to carry on I inevitably need to process personal data in a vast variety of situations. Where I rely on Legitimate Interest I will always carry out, beforehand, a Legitimate Interest Assessment to ensure that my use of personal data does not exceed that which is strictly necessary to perform the job in hand, nor that it unnecessarily infringes the rights and expectation of privacy of the Data Subject.
Whatever the legal basis upon which my processing rests I always aim to practise data minimisation so as to ensure that I only hold that personal data which is necessary for the task in hand and that I only retain that data for as long as necessary to fulfil my legal obligation or legitimate business interest. I never transfer personal data to third parties unless I have a proper reason for doing so and where we have an Article 28 agreement (or equivalent) in place. Privacy by Design is the principle I follow whenever I gather, use or process personal data.
6. Who receives your information?
Geoffrey McClure can share the personal data with third parties who carry out processing on my behalf pursuant to the terms of an Article 28 agreement. Such processing is necessary for Geoffrey to do his job properly and to service the needs of his customers. As a generality, such third parties fall into the following main categories:
- Insurance Companies
- Estate Agents
- Fraud Prevention Agencies
- Credit References
- Agents and Advisers who we use to help us carry out our business
7. Where your information is stored and how it is kept secure
On secure computer systems and in some cases in hard form.
8. Transfers to third countries and safeguards in place
Geoffrey McClure does not operate outside of the UK
Generally, Geoffrey is unlikely to transfer your personal data outside the European Economic Area (‘EEA’). I will only send your data outside of the EEA to:
- Follow your instructions.
- Comply with a legal duty.
- Work with my agents and advisers.
If I do transfer personal data to agents or advisers outside of the EEA, I will make sure that it is protected in the same way as if it was being used in the EEA. I will use one of these safeguards:
- Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA.
- Put in place a contract with the recipient that means they must protect it to the same standards as the EEA.
- Transfer it to Organisations that are part of Privacy Shield. This is a framework that sets privacy standards for data sent between the US and EU countries. It makes sure those standards are like that used within the EEA.
9. How long your information will be held
If I collect your personal data, the length of time I retain it is determined by several factors including the purpose for which I use that data and my obligations under other laws. I do not retain personal data in an identifiable format for longer than is necessary.
I may need your personal data to establish, bring or defend legal claims, in which case I will retain your personal information for 7 years after the last occasion on which I have used your personal information in one of the ways specified in How will your information be used? in paragraph 4 above. The only exceptions to this are where:
- the law requires me to hold your personal data for a longer period, or delete it sooner;
- you exercise your right to have the information erased (where it applies) and I do not need to hold it in connection with any of the reasons permitted in this paragraph, or because I am required under the law (see further Erasing your personal data or restricting its processing in paragraph 12) below;
- and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place.
10. Cookies
‘Cookies’ are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit. These help us understand how you use my website so that I can customise my marketing for you. It may also save you from having to re-enter information when you return to our websites. I will, however, only ever use cookies when I have your permission to do so.
11. Do I link to other websites?
Geoffrey's website may contain links to other sites, that are not governed by this Privacy Notice. Please review the destination websites’ privacy notices before submitting personal data on those sites. Whilst I try to link only to sites that share my high standards and respect for privacy, I are not responsible for the content, security, or privacy practices employed by other sites.
12. What is your data protection rights?
Under data protection law, you have rights including:
- Your right of access: You have the right to ask us for copies of your personal information.
- Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
If you would like to exercise your Data Subject Rights, you can email gmcclure@constructconsult.uk. Geoffrey may need to request specific information from you to help confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps Geoffrey to ensure that personal data is not disclosed to any person who has no right to receive it. Depending on the circumstances, I may be unable to comply with your request based on other lawful grounds.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
13. How to make a complaint to us and our supervisory authority
If you have any concerns about our use of your personal information, you can make a complaint to me at gmcclure@constructconsult.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
14. Do I change this Privacy Notice?
I regularly review this Privacy Notice and will post any updates to it on this webpage. This Privacy Notice was last updated on 22nd October, 2024.