Welcome
Interested in Latent Defect Insurance?
New Build and Retrospective, Mixed Use (Commercial & residential),
Conversions (incl listed Buildings), and Self Builds
New Build and Retrospective, Mixed Use (Commercial & residential),
Conversions (incl listed Buildings), and Self Builds
Latent Defects Insurance (LDI)/structural warranty provides cover in the event of an inherent defect in the design, workmanship or materials becoming apparent in the structure of a building resulting in physical loss or damage, within 10/12 years from practical completion.
Whilst a structural warranty is not a legal obligation, it is much
Latent Defects Insurance (LDI)/structural warranty provides cover in the event of an inherent defect in the design, workmanship or materials becoming apparent in the structure of a building resulting in physical loss or damage, within 10/12 years from practical completion.
Whilst a structural warranty is not a legal obligation, it is much easier to sell a property with one in place, as it is a guarantee to the buyer that they will be protected from any financial implications should anything go wrong and can provide buyers with peace of mind.
If you are applying for a loan to finance your development, a lender will not usually consider your application unless you have a structural defects warranty in place and will usually require you to source a warranty before the building work starts. Most warranty providers will have their own lender approvals in place to ensure that the customer will be accepted for a loan if they buy their policy with them.
I work with some of the top Latent Defect insurance carriers in the industry, including ABC+ Warranty, ICW, Build Zone, and Protek to name a few. This allows me to offer a wide range of products and ensure that my clients receive the best coverage at the best price.
A Credible Alternative to a Structural Warranty
– Cheaper alternative to a structural warranty.
– Instant approved quote
– No developer liability/defects period
– Ability to upgrade at any point of construction including completion to a Structural Warranty using the right provider
– 6 or 10 Year options available
Once known as an Architect’s Certificate, or a CML Certificate (Council of Mortgage Lenders), the current industry standard for newly built or converted properties is a UK Finance Professional Consultants Certificate (PCC). It must be administered by a professional consultant, like an architect or RICS surveyor.
You’ll need a Professional Consultants Certificate if you want to re-mortgage, sell, or rent the property (with a Buy-to-Let mortgage). A PCC is valid for 6 or 10 years from the date of certification and is issued after satisfactory completion of works following a final inspection by a qualified surveyor.
A structural warranty is a key requisite of most mortgage lenders to guarantee that they can recover the money they lend on a mortgage should any structural defects occur in the first 10 years after build completion.
All lenders have a defined list of Latent Defect providers they will accept so do check which lender accepts which providers. No lender will accept all provders in the market so I check which provider has the best lender approvals.
https://lendershandbook.ukfinance.org.uk/lenders-handbook/englandandwales/question-list/1913/
Geoffrey McClure is focused on delivering the right solution for his clients be it structural warranty and/or other construction insurance cover for residential, commercial and mixed use developments for his clients.
The Key Insurances I can deal with include:
1. Mixed use and Residential Warranties - new build and conversions.
2. Retrospective warranties.
3. Self Build warranties
4. Commercial warranties
5. Professional Consultants Certificate
6. PI Insurance
7. Employers and Public Liability
8. Contractor All Risks
9. Construction Bonds
10. Insurance Backed Guarantees
11. Residential and Commercial Building Insurance
12. Landlord insurance
Geoffrey McClure has years of experience offering true choice to his clients. He has built relationships with a panel of the UK’s leading warranty brands to give clients the right options in their search for a structural warranty.
With access to many of the key providers in the market, Geoffrey can find you the most competitive price with the most suitable cover for your project.
"I can condense your search for multiple quotes into a single phone call… then after researching the market, I will come back to you with all the facts you need to know about each quote so that you can make an informed choice, every time".
"Remember, I work for the benefit of my clients not warranty providers".
Geoffrey McClure is an appointed representative of TEn Insurance Services Ltd trading as Eleven Network, authorised and regulated by the Financial Conduct Authority, (FRN 314593)
The property financing markets have undergone significant change in recent years, leading to a need for developers and investors to adapt their business models including their approach to financing. My finance partners work with clients through this changing market, using their understanding and experience in the sector and leveraging relationships in order to source and structure finance to suit the clients requirements.
I work with an array of authorised financial specialists who can assist in sourcing all types of financing options be it
Do talk to me about what you require even if you are looking for a JV partner or private investor and I can point you in the right direction.
Mostly…yes. One of the rating factors that can affect the cost of the warranty and insurance cover is the number of years’ experience a builder, or developer has. Scales vary with different providers 1 to 8 years, 1 to 15 years, or even up to 20 years, or more. The more years’ experience a builder, or developer has – the less the warranty cost. If limited experience then Personal Guarantees or Cross Company Guarantees maybe required to cover the two year builder liability period following practical completion.
The Eleven Network and I treat all complaints fairly and consistently to promptly determine the subject matter of the complaint and what action we need to take.
WHAT IS A COMPLAINT
A complaint is defined by the FCA as:“any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service or a redress determination, which:(a) alleges that the complainant has suffered (or may suffer) financial loss, material distress or material inconvenience; and(b) relates to an activity of that respondent, or of any other respondent with whom that respondent has some connection in marketing or providing financial services or products, which comes under the jurisdiction of the Financial Ombudsman Service.”
HOW TO CONTACT THE ELEVEN NETWORK OR ME WITH YOUR COMPLAINT
Should you wish to contact me via email, please use gmcclure@constructconsult.uk or the Eleven Network use network.compliance@teninsurance.co.uk. If you would like to speak to a member of the the Eleven Network team, please contact them on 01844 340 210. Please note we are open Monday to Friday – 9 am to 5:30 pm
THE ELEVEN NETWORK AND MY COMMITMENT TO YOU
We treat all complaints fairly and consistently to promptly determine the subject matter of the complaint and what action we need to take.All complaints will be investigated by a suitably competent member of our team. Wherever possible, this responsibility will be allocated to a person who was not directly involved in the matter that is the subject of your complaint. The member of staff will either have the authority to settle your complaint or will have ready access to someone who has the authority.We decide what remedial action or redress (or both) may be appropriate, taking into account all relevant factors.You may contact us during our investigation. If the member of staff handling your complaint is not available, another member of our team will be able to help you.We will aim to resolve your complaint within three business days after the date we receive it.Where you have accepted our response to your complaint within three business days we will send you a summary resolution communication in which we:
If we are unable to resolve your complaint within three business days, we will send you a written acknowledgement of your complaint within five business days, giving you the name or job title of the individual handling the complaint (together with a copy of these complaint handling procedures).We will take appropriate steps to keep you informed of the progress of the measures we are taking to resolve the complaint.By the end of eight weeks after receipt of your complaint, we will send you:EITHER
We will also enclose a copy of the FOS’s standard explanatory leaflet, including website address of the FOS and inform you that if you remain dissatisfied with our response, you may now refer your complaint to the FOS and indicates if we consent to waive the usual six months’ time limit for referral to the FOS.OR
IF WE CANNOT SOLVE YOUR COMPLAINT
Our final response letter will inform you that, if you remain dissatisfied with our response, you may refer your complaint to the FOS. The usual time limit for referrals to the FOS is six months from the date we issue our final response.Contact FOS by telephone 0300 123 9 123 or 0800 023 4567, Monday to Friday – 8 am to 8 pm; Saturday – 9 am to 1 pm, or email complaint.info@financial-ombudsman.org.uk.Further information is available regarding the FOS at www.financial-ombudsman.org.uk.For small businesses to be an eligible complainant for the FOS they must fulfil the following criteria:
If we know that a complainant is not eligible to refer to the FOS we will not refer to the FOS in our correspondence but we will explain how their complaint could be progressed if they remain dissatisfied with the resolution which we offer.If the matter to which your complaint relates is the responsibility of another firm (for example an insurer), we will pass details to them, in writing, within five business days of receipt of your complaint and write to you to advise you of this.
The following Terms of Business Agreement sets out the basis on which Geoffrey McClure will provide business services to you as a consumer client of the firm.
Please contact us immediately if there is anything in these terms of business which you do not understand or with which you disagree. We are happy to answer any questions and willing to explain these terms and the reasons for them.
YOU ARE DEEMED TO HAVE ACCEPTED THESE TERMS OF BUSINESS UNLESS YOU ADVISE US OTHERWISE WITHIN 7 DAYS OF RECEIPT.
Contact Geoffrey McClure:
T: 07831 545 108
E: gmcclure@constructconsult.uk
About us
Geoffrey McClure is an appointed representative of, TEn Insurance Services Ltd t/a Eleven Network which is authorised and regulated by the Financial Conduct Authority. Their Firm Registration Number is 314593. We are permitted to arrange, advise on, deal as an agent of insurers and clients, assist in claims handling, in respect of non-investment insurance policies.
You can check these details online using the Financial Services Register at: -
https://register.fca.org.uk/s/ or by contacting the FCA Consumer Helpline on 0800 111 6768.
We are also authorised by the FCA for credit broking when arranging insurance premium finance. We act for two lenders; one lender is part of the same group as TEn Insurance Services Ltd t/a Eleven.
Our scope of service
We offer a wide range of insurance products and have access to leading insurers in the market. When we arrange your insurance, we’ll inform you of the nature of the service we provide. This will usually be one of the following: -
(a) a personal recommendation to buy the policy, based on a fair and personal analysis of the market.
(b) a personal recommendation to buy a policy we select from one or more insurance undertakings (not based on a fair and personal analysis of the market) in which case we will provide the names of those insurance undertakings.
(c) information about a policy from one or more insurance undertakings without giving you advice or a personal recommendation, in which case we will provide the names of those insurance undertakings.
(d) advice only, with or without a personal recommendation
We generally act on your behalf in arranging your insurance, but we’ll make clear at the outset whether we are acting for you or, for the insurer, in a specific circumstance.
Your duty of disclosure
Consumers
You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate.
If you deliberately or carelessly misinform the insurers, this could mean that part of or all a claim may not be paid.
Non-consumer customers
Where we arrange insurance wholly or mainly for purposes related to your trade, business, or profession, you have a duty under The Insurance Act 2015 to make a fair presentation of the risk. This means that you must disclose every material circumstance which you and/or your senior management and/or anyone responsible for arranging your insurance know or ought to know.
Alternatively, you must disclose enough information which would put the insurer on notice that they need to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search.
Your duty of fair presentation applies at the start of the policy, at renewal and when any variation of the policy is arranged. If you fail to make a fair presentation, the insurer may refuse to pay your claim or reduce the settlement amount, depending on the circumstances.
How to cancel
Please contact us immediately if you wish to cancel any insurance policy, we have arranged for you. You may have a right to cancel a policy without penalty within the first 14 days (or, in some cases, longer).
Please refer to your policy summary or your policy document for further details. If you cancel within this initial cancellation period (where this applies) you will receive a proportionate refund of premium from the insurer.
However, insurers are entitled to make an administrative charge. In addition, we may also charge an amount which reflects the administrative costs of arranging and cancelling the policy.
If you choose to cancel other than within the initial cancellation period, you may not receive a pro-rata return of premium, depending upon the practice of the insurer. Your policy wording will state the return premium that will be granted.
Upon cancellation of the policy, all fees charged by us or third parties for inception, renewal or mid-term adjustments remain payable in full, if not already paid.
All commission earned by us prior to cancellation of the policy is retained.
Details of all the amounts we charge will have been provided to you before you agreed to accept the policy or at the time you cancel the policy.
Protecting your information
We take your privacy extremely seriously and we will only use your personal details in line with our Privacy Notice. Please read our Privacy Notice carefully which can be found at our website at below and contact us immediately if you have any queries.
Where necessary, for example where we would like to use your data for some marketing purposes, we shall ask for your specific consent to do so. Your personal information includes all the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and on-going performance of your insurance policy. Your data may be transferred outside the UK. We will not sell, rent, or trade your data under any circumstances.
All the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation.
If we have asked you for driving licence numbers when arranging motor insurance, we will also have obtained your explicit consent to their use.
How to claim
Please refer to your policy summary or your policy document if you need to notify a claim. You should contact us or the insurer direct as soon as you become aware of any incident which could give rise to a claim. If in doubt about whom you should contact, or if you require our assistance in relation to a claim or potential claim please contact us.
Fees and charges
We may charge you for the work incurred in handling your insurances. These charges apply if you instruct us arrange insurance, carry out a mid-term adjustment, renewal, cancellation or other work on your behalf. Any additional charges, if applicable, will always be agreed in advance of them becoming due.
If you pay your premium by instalments, we shall inform you of any additional fees, charges, or interest as part of your credit arrangements.
My earnings
In return for placing business with insurers or underwriters or other product providers, we receive a commission from them which is a percentage of the annual premium that you are charged.
When we sell you a policy the insurer pays us a percentage commission from the total premium that you are charged with. If the type of policy we sell reaches specific profit targets, the insurer may also pay us an additional bonus.
You are entitled, at any time, to request information regarding any commission which we may have received because of placing your insurance business or arranging premium finance.
Please be assured that at no time will the way in which we are remunerated conflict with our responsibilities to meet your needs and treat you fairly.
Block transfers
In respect of some classes of insurance, we may operate block insurance arrangements to provide competitive terms. This is where we place all insurances of a certain type with one insurer who can provide particularly competitive terms for all our customers.
On occasions it will be necessary for us to transfer such blocks from one insurer to another where this is beneficial for our clients. This Terms of Business Agreement constitutes both your acceptance that we may do this and your prior request for us so to do.
Protecting your money
Prior to your premium being forwarded to the insurer (or forwarded to you in the event of a premium refund) we generally hold your money as an agent of the insurer with which we arrange your insurance. Where we hold premium as the agent of the insurer it is regarded as received by the insurer.
If we are not acting as an agent of the insurer when we receive your premium, we shall hold it as client money in trust for you within a client bank account with an approved bank. Our client bank account(s) may contain other clients’ money and money we hold as an agent of insurers. In line with strict FCA rules, our client bank account(s) is/are rigorously monitored to segregate and safeguard client money. We reserve the right to retain interest earned on our client bank accounts.
We are permitted to advance credit to other customers from monies we hold in a non-statutory trust client bank account. A copy of the trust deed under which our non-statutory client bank account has been established is available on request. You must notify us if you do not wish your money to be handled in this way.
We may transfer your premiums to the insurer through another party, such as a broker or underwriting agent for the purposes of effecting a transaction.
By accepting this Terms of Business Agreement, you are giving us your consent to treat your money in this way. Please notify us immediately if you have any objection or query.
Complaints
It is our intention to provide a high level of service. However, if you have reason to make a complaint about our service you should contact us immediately using the contact details on the first page above, or the contact details at our Principal Firm, TEn Insurance Services Ltd t/a Eleven.
You may be entitled to refer the matter subsequently to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0800 023 4567 or online and further information is available at http://www.financial-ombudsman.org.uk/. If you do decide to refer any matter to the Financial Ombudsman Service, your legal rights will not be affected.
We will provide a summary of our complaints handling procedures should you make a complaint which we cannot resolve informally and at any other time, upon your request.
Compensation arrangements
We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, also without any upper limit. The compensation scheme does not apply to consumer credit. Further information about compensation scheme arrangements is available from the FSCS on: -
0800 678 1100 or 020 7741 4100 or by visiting https://register.fca.org.uk/s/
Money laundering/Proceeds of crime
We are obliged to report to the National Crime Agency any suspicion of money laundering or terrorist financing activity and we are prohibited from disclosing any such report.
Adequacy of insurance values
It is the responsibility of the client to ensure that all sums insured, and policy limits are adequate. It is strongly recommended that the appropriate Professional (e.g. a Surveyor or Accountant) be consulted to ensure that the sums insured and limits under the policy are suitable.
Conflicts of interest/Customers best interests
As insurance brokers we generally act as your agent in advising you, arranging your insurance and assisting you in the event of a claim; we will always act honestly, fairly, and professionally ensuring your best interests are our priority. In certain circumstances we may act for and owe duties of care to insurers and/or other parties.
Where we become aware of any actual or potential conflict of interest with our duty to you, we will inform you of the situation and the options available to you before we proceed.
Insurer security
The insurers we use are regulated and are required to have adequate capital resources. However, we cannot guarantee the solvency of any insurer we place business with. An insolvent insurer may be unable to pay claims or may be unable to pay them in full and you may have to pay a further premium to pay for alternative insurance cover.
Termination
You or we may terminate authority to act in connection with your insurance arrangements at any time. Notice of termination must be given in writing and will be without prejudice to the completion of any transactions already commenced. Any business currently in progress will be completed unless we receive instructions to the contrary.
Any premiums or fees outstanding will become payable immediately. In circumstances where we feel we cannot continue providing services to you, we will give you a minimum of 7 days’ notice.
Law and jurisdiction
These Terms of Business shall be governed by and construed in accordance with English Law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Tel: 07831 545 108 Email: gmcclure@constructconsult.uk
Monday - Friday: 9am - 6pm
Saturday: Closed
Sunday: Closed
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